COMPANY • MERCH.AM
Company and process: how merch.am works
Thirty guides from the first enquiry to the reorder — steps, timelines, AMD prices and paperwork.
Everything in one place
This section gathers the guides clients ask for most — from the first enquiry to budget approval and event logistics.
Each page answers one practical question with written practice, AMD figures and exact 20% VAT treatment.
All guides
Anniversary and recognition gifts
a mark of the long road
Artwork confidentiality
before publication
Artwork requirements
which file we need
The brief
what it must include
Budget planning in AMD
how to build a range
Client gifting policy
tiers and limits
Contact and enquiry
how the work starts
Delivery and logistics
how the order arrives
EAEU shipping
what to know
Event logistics support
from address to hall
Holiday gifting calendar
a one-year plan
How we work
from brief to delivery
Invoice and tax documents
what the pack includes
Merch budget approval
which papers are needed
Merch policy for teams
who gets what
Minimum order
in numbers and reasons
Office distribution runs
several addresses, one wave
Packaging
which options exist
Colour matching
from Pantone to fabric
Payment terms
which methods
Pricing and quotes
how we calculate
Production and quality
how we check
Samples and proofs
before the run
Reorder programme
the mechanism of repetition
Rush orders
when time is short
Sample boxes
to decide by seeing
Trade show handouts
what works at the stand
Vendor selection checklist
which questions to ask
Warehousing and stock
how we hold stock
Working with print partners
our role in the chain
Independent supplier. merch.am is an independent B2B corporate-merch production and fulfilment partner for the Armenian market. Meridian Expo Center, Yerevan Expo, the banks, couriers and companies named on this page are market context only and do not imply partnership, sponsorship or official status. Figures are indicative planning ranges in AMD and exclude 20% VAT; confirm every programme against a written brief before ordering.
Frequently asked questions
Where do we start with a first order?
Open the contact and enquiry page — within two working days you get a product mix with AMD prices and approval steps.
Can several guides be merged into one programme?
Yes. All guides operate under one agreement, one invoice and one contact point.
How far ahead should an event order start?
Production runs 4–8 working days, so start the brief at least two weeks before the event date.