PROCESS • Merch programmes
Client gifting policy — tiers and limits
How Client gifting policy runs at merch.am: steps, timelines and AMD prices when the choice is driven by value by tier.
What this page is
A gifting policy sets the tiers — by the scale of the relationship — and the limits above which a gift becomes a matter of reporting. This page answers the practical questions: which steps exist, how long each takes and which documents accompany the process.
A programme differs from a one-off order by living through the whole year under written rules. In the case of Client gifting policy that means one point of contact, one AMD invoice and deadlines fixed in writing.
How the work runs
Without tiers the sales team picks gifts on nerve, and the budget blows. A policy gives three baskets — small, medium and for the pivotal client — whose contents are approved once a year.
The core steps of the Client gifting policy track:
- Client gifting policy: spreading the wave budgets
- Client gifting policy: building the year calendar
- Client gifting policy: audience tiers
What we watch for
The risk we watch during Client gifting policy is this: The risk is an unsuitable gift: an expensive but unusable item creates an awkward situation for both sides. That is why every step carries a written confirmation and its own owner.
The engine is value by tier: if the offer does not read along that axis, the Client gifting policy programme loses its point. We build along exactly that axis, measured by gift appropriateness and a readable budget.
Prices and terms
Programmes on the Client gifting policy track usually fall into the 2000–25000 AMD range per unit (excluding 20% VAT), with runs of 50–600 pcs. Every item, including branded notebooks, enters the quote as a separate line.
A programme differs from a one-off order by living through the whole year under written rules. Delivery on the Client gifting policy track runs 24–48 hours in Yerevan, HayPost 3–5 working days or SPS Express 1–2 days to the regions, and FedEx, DHL or Onex beyond the border.
- Regional delivery
- Gyumri, Vanadzor, Dilijan via HayPost in 3–5 working days or SPS Express in 1–2
- Minimums
- print from 50 pieces, embroidery from 100, lanyards and pens from 200
- Tax documents
- invoices are issued to the legal entity named in the order
- Payment
- small orders via ArCa or Idram, larger programmes by bank transfer
Independent supplier. merch.am is an independent B2B corporate-merch production and fulfilment partner for the Armenian market. Meridian Expo Center, Yerevan Expo, the banks, couriers and companies named on this page are market context only and do not imply partnership, sponsorship or official status. Figures are indicative planning ranges in AMD and exclude 20% VAT; confirm every programme against a written brief before ordering.
Frequently asked questions
What is the minimum run for Client gifting policy
Print starts at 50 pieces, embroidery at 100, lanyards and pens at 200. A typical run on the Client gifting policy track is 50–600 pcs, with branded notebooks planned at 2000–25000 AMD per unit excluding 20% VAT.
What lead time should Client gifting policy plan for
The full cycle on the Client gifting policy track is usually 2–3 weeks from brief to delivery: production 4–8 working days, a sample 5–7, and delivery within Yerevan 24–48 hours.
How do you guarantee gift appropriateness
For a Client gifting policy programme every step is fixed in writing, colours are locked against Pantone references, and the batch is inspected the day before packing.