ONBOARDING • Field teams
Hospitality staff kit — for the season opening
Contents, price and lead times when the choice is driven by a unified welcome: first impression balanced against budget.
What the Hospitality staff kit is
The hospitality staff kit is for the season start: polo, apron, name badge and towel for the moment the first guest arrives. The kit is handed over together with the office administration and follows one rule: on the new person’s first day the brand must be felt physically.
The Hospitality staff kit plays a double role: practical, so the person is equipped on day one, and cultural, so the team and its values arrive without slogans. The driver is a unified welcome.
Contents and decoration
The core of the set: polo shirts, aprons, name badges and towels. Decoration follows the item: print or embroidery for tees and hoodies, engraving or pad printing for deskware.
For the Hospitality staff kit, the planning cost per employee is 2500–9500 AMD (excluding 20% VAT), with an annual volume of 100–900 pcs. For senior tiers we propose premium items; for large volumes, a stored buffer for the next intake wave.
When it is handed over
Before the season opens hotels recruit new staff, and everyone must be equipped before the first check-in. Fabrics are chosen for an intensive wash cycle, and colours follow the shared style of reception and restaurant.
The risk we watch for: The risk is the first check-in: a half-dressed team is instantly visible to the guest. That is why the Hospitality staff kit is kept packed in stock, and the size matrix is refreshed after every intake wave.
Fulfilment and lead times
Producing the Hospitality staff kit takes 4–8 working days, or 3–5 on rush handling after artwork approval. For the summer intern wave we start production in advance so the packs are ready at kickoff.
For field teams the kit is first a working tool: durable fabric, visibility, a full size range. Delivery is 24–48 hours in Yerevan, 3–5 working days to the regions via HayPost or 1–2 days via SPS Express, and for remote staff FedEx, DHL or Onex to individual addresses. Every Hospitality staff kit shipment is tracked on one list.
- Regional delivery
- Gyumri, Vanadzor, Dilijan via HayPost in 3–5 working days or SPS Express in 1–2
- Minimums
- print from 50 pieces, embroidery from 100, lanyards and pens from 200
- Tax documents
- invoices are issued to the legal entity named in the order
- Payment
- small orders via ArCa or Idram, larger programmes by bank transfer
Independent supplier. merch.am is an independent B2B corporate-merch production and fulfilment partner for the Armenian market. Every figure on this page is in AMD and excludes 20% VAT, and represents a planning range rather than a quote. Kit composition, quantities and delivery windows are confirmed against a written brief before any order is placed.
Frequently asked questions
How much does one Hospitality staff kit cost
One Hospitality staff kit is planned at 2500–9500 AMD per employee (excluding 20% VAT) at an annual volume of 100–900 pcs. The final price depends on contents, decoration and the size split.
What lead time should a Hospitality staff kit wave plan for
Production is 4–8 working days, or 3–5 after artwork, plus delivery. The Hospitality staff kit wave start date is known in advance, so packs are held in stock and distributed against the address list.
How do you guarantee durability in use
For the Hospitality staff kit we approve artwork against Pantone references, keep a size matrix and refresh it before every wave. Changes before the print proof are free of charge.