ONBOARDING • Field teams
Field technician kit — for callout days
Contents, price and lead times when the choice is driven by readiness for the callout: first impression balanced against budget.
What the Field technician kit is
The field technician kit is a callout-day tool: work shirt, cap, backpack, thermos and towel for long callouts. The kit is handed over together with the operations team and follows one rule: on the new person’s first day the brand must be felt physically.
The Field technician kit plays a double role: practical, so the person is equipped on day one, and cultural, so the team and its values arrive without slogans. The driver is readiness for the callout.
Contents and decoration
The core of the set: work shirts, caps, backpacks, thermos flasks and towels. Decoration follows the item: print or embroidery for tees and hoodies, engraving or pad printing for deskware.
For the Field technician kit, the planning cost per employee is 4000–14000 AMD (excluding 20% VAT), with an annual volume of 80–500 pcs. For senior tiers we propose premium items; for large volumes, a stored buffer for the next intake wave.
When it is handed over
A technician’s day starts at the warehouse and ends at the customer — Gyumri, Vanadzor or the edge of the capital. The equipment must survive a technical environment, and the thermos must last the whole callout, because a break often does not happen.
The risk we watch for: The risk is the environment: ordinary print degrades under technical working conditions. That is why the Field technician kit is kept packed in stock, and the size matrix is refreshed after every intake wave.
Fulfilment and lead times
Producing the Field technician kit takes 4–8 working days, or 3–5 on rush handling after artwork approval. For the summer intern wave we start production in advance so the packs are ready at kickoff.
For field teams the kit is first a working tool: durable fabric, visibility, a full size range. Delivery is 24–48 hours in Yerevan, 3–5 working days to the regions via HayPost or 1–2 days via SPS Express, and for remote staff FedEx, DHL or Onex to individual addresses. Every Field technician kit shipment is tracked on one list.
- Minimums
- print from 50 pieces, embroidery from 100, lanyards and pens from 200
- Tax documents
- invoices are issued to the legal entity named in the order
- Payment
- small orders via ArCa or Idram, larger programmes by bank transfer
- Regional delivery
- Gyumri, Vanadzor, Dilijan via HayPost in 3–5 working days or SPS Express in 1–2
Independent supplier. merch.am is an independent B2B corporate-merch production and fulfilment partner for the Armenian market. Every figure on this page is in AMD and excludes 20% VAT, and represents a planning range rather than a quote. Kit composition, quantities and delivery windows are confirmed against a written brief before any order is placed.
Frequently asked questions
How much does one Field technician kit cost
One Field technician kit is planned at 4000–14000 AMD per employee (excluding 20% VAT) at an annual volume of 80–500 pcs. The final price depends on contents, decoration and the size split.
What lead time should a Field technician kit wave plan for
Production is 4–8 working days, or 3–5 after artwork, plus delivery. The Field technician kit wave start date is known in advance, so packs are held in stock and distributed against the address list.
How do you guarantee durability in use
For the Field technician kit we approve artwork against Pantone references, keep a size matrix and refresh it before every wave. Changes before the print proof are free of charge.