ONBOARDING • Corporate teams

Client onboarding gift kit — at the start of cooperation

Contents, price and lead times when the choice is driven by cementing trust: first impression balanced against budget.

What the Client onboarding gift kit is

The client onboarding gift kit is the first physical touch after the contract: tote, notebook, thermos and card holder at a dignified level. The kit is handed over together with the sales team and follows one rule: on the new person’s first day the brand must be felt physically.

The Client onboarding gift kit plays a double role: practical, so the person is equipped on day one, and cultural, so the team and its values arrive without slogans. The driver is cementing trust.

Contents and decoration

The core of the set: canvas totes, branded notebooks, thermos flasks and card holders. Decoration follows the item: print or embroidery for tees and hoodies, engraving or pad printing for deskware.

For the Client onboarding gift kit, the planning cost per employee is 5000–18000 AMD (excluding 20% VAT), with an annual volume of 100–700 pcs. For senior tiers we propose premium items; for large volumes, a stored buffer for the next intake wave.

When it is handed over

The first week after signing sets the tone of the relationship, and the delivered set says: we are here for the long run. The gift goes to the office with an accompanying note, and its tier follows the contract’s scale.

The risk we watch for: The risk is a tier mismatch: too lavish a gift for a small contract creates wrong expectations. That is why the Client onboarding gift kit is kept packed in stock, and the size matrix is refreshed after every intake wave.

Fulfilment and lead times

Producing the Client onboarding gift kit takes 4–8 working days, or 3–5 on rush handling after artwork approval. For the summer intern wave we start production in advance so the packs are ready at kickoff.

In corporate companies the kit is usually waiting at the desk on the very first working day. Delivery is 24–48 hours in Yerevan, 3–5 working days to the regions via HayPost or 1–2 days via SPS Express, and for remote staff FedEx, DHL or Onex to individual addresses. Every Client onboarding gift kit shipment is tracked on one list.

Tax documents
invoices are issued to the legal entity named in the order
Payment
small orders via ArCa or Idram, larger programmes by bank transfer
Regional delivery
Gyumri, Vanadzor, Dilijan via HayPost in 3–5 working days or SPS Express in 1–2
Minimums
print from 50 pieces, embroidery from 100, lanyards and pens from 200

Independent supplier. merch.am is an independent B2B corporate-merch production and fulfilment partner for the Armenian market. Every figure on this page is in AMD and excludes 20% VAT, and represents a planning range rather than a quote. Kit composition, quantities and delivery windows are confirmed against a written brief before any order is placed.

Frequently asked questions

How much does one Client onboarding gift kit cost

One Client onboarding gift kit is planned at 5000–18000 AMD per employee (excluding 20% VAT) at an annual volume of 100–700 pcs. The final price depends on contents, decoration and the size split.

What lead time should a Client onboarding gift kit wave plan for

Production is 4–8 working days, or 3–5 after artwork, plus delivery. The Client onboarding gift kit wave start date is known in advance, so packs are held in stock and distributed against the address list.

How do you guarantee gift appropriateness

For the Client onboarding gift kit we approve artwork against Pantone references, keep a size matrix and refresh it before every wave. Changes before the print proof are free of charge.

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