PROCESS • Purchase process
How we work — from brief to delivery
How How we work runs at merch.am: steps, timelines and AMD prices when the choice is driven by written confirmation.
What this page is
The working model is five steps: brief, product mix, sample, production and delivery — one contact point and written confirmations throughout. This page answers the practical questions: which steps exist, how long each takes and which documents accompany the process.
A purchase process in Armenia is fast only when every step is fixed in writing. In the case of How we work that means one point of contact, one AMD invoice and deadlines fixed in writing.
How the work runs
A typical programme starts with a written brief, continues with a priced mix within two days, then a sample in 5–7 working days and production in 4–8. Every step carries a written confirmation so changes stay traceable.
The core steps of the How we work track:
- How we work: launching production
- How we work: taking the first enquiry
- How we work: sharpening the brief
What we watch for
The risk we watch during How we work is this: The risk is a verbal agreement: without written fixing a deadline stays an impression, not an obligation. That is why every step carries a written confirmation and its own owner.
The engine is written confirmation: if the offer does not read along that axis, the How we work programme loses its point. We build along exactly that axis, measured by documentation completeness and delivery certainty.
Prices and terms
Programmes on the How we work track usually fall into the 1200–15000 AMD range per unit (excluding 20% VAT), with runs of 50–1000 pcs. Every item, including canvas totes, enters the quote as a separate line.
A purchase process in Armenia is fast only when every step is fixed in writing. Delivery on the How we work track runs 24–48 hours in Yerevan, HayPost 3–5 working days or SPS Express 1–2 days to the regions, and FedEx, DHL or Onex beyond the border.
- Regional delivery
- Gyumri, Vanadzor, Dilijan via HayPost in 3–5 working days or SPS Express in 1–2
- Minimums
- print from 50 pieces, embroidery from 100, lanyards and pens from 200
- Tax documents
- invoices are issued to the legal entity named in the order
- Payment
- small orders via ArCa or Idram, larger programmes by bank transfer
Independent supplier. merch.am is an independent B2B corporate-merch production and fulfilment partner for the Armenian market. Meridian Expo Center, Yerevan Expo, the banks, couriers and companies named on this page are market context only and do not imply partnership, sponsorship or official status. Figures are indicative planning ranges in AMD and exclude 20% VAT; confirm every programme against a written brief before ordering.
Related pages
Frequently asked questions
What is the minimum run for How we work
Print starts at 50 pieces, embroidery at 100, lanyards and pens at 200. A typical run on the How we work track is 50–1000 pcs, with canvas totes planned at 1200–15000 AMD per unit excluding 20% VAT.
What lead time should How we work plan for
The full cycle on the How we work track is usually 2–3 weeks from brief to delivery: production 4–8 working days, a sample 5–7, and delivery within Yerevan 24–48 hours.
How do you guarantee documentation completeness
For a How we work programme every step is fixed in writing, colours are locked against Pantone references, and the batch is inspected the day before packing.