Մերչ Դաշտային Սպասարկման Ինժեներների Համար

Բրենդավորված հավաքածուներ Արմենիայի field-engineer, service-technician, installation-specialist, maintenance-crew թիմերի համար՝ field-safety-kit, technician-workwear, customer-care-gift, seasonal-field-merch: Միասնական մատակարարում՝ մեկ contact point, մեկ հաշիվ-ապրանքագիր AMD-ով, durable-workwear, safety-branded-items, customer-handoff-gifts:

Ինչով ենք զբաղվում

Field Service Manager, Service Technician, Installation Specialist, Maintenance Lead՝ 10–50 հոգանոց field-service թիմեր

Հայաստանում field-service թիմերը Երևանից, Գյումրից, Վանաձորից, Ջերմուկից տեղակայված են՝ telecom, internet-service, utilities, HVAC, appliance-repair, tech-support ընկերություններում: Թիմերը բաղկացած են field-engineers, service-technicians, installation-specialists, maintenance-workers՝ 10-ից 50 հոգե հատ, daily field-work, customer-site-visits, seasonal-peaks (summer installation, winter heating-repair): Field-technicians-ն են company-ի face՝ customer-satisfaction, brand-visibility, professional-image: Safety, durability, customer-impression, team-morale՝ կենտրոնական են:

Մենք գործում ենք որպես single-source field-service-expert մատակարար՝ field-safety-kit, technician-workwear, customer-care-gift, seasonal-field-merch: Ձեր field-service-թիմը ստանում է մեկ հաշիվ-ապրանքագիր AMD-ով, մեկ PO, մեկ SKU-ցանկ՝ durable-workwear, safety-branded-items, customer-handoff-gifts-ով՝ առանց supply-chain-chaos-ի:

  • Field-Safety-Kit: field-technician-safety-package՝ safety-vest (branded, reflective), branded-hardhat, work-gloves, headlamp, first-aid-kit, branded-toolbag:
  • Technician-Workwear: branded-t-shirt (durable), branded-polo (work-quality), branded-jacket (waterproof), branded-cap, branded-work-pants:
  • Customer-Care-Gift: customer-service-gift (branded-pen, notebook, refrigerator-magnet), customer-feedback-thank-you-gift, service-completion-memento:
  • Seasonal-Field-Merch: summer-heat-relief-kit (water-bottle, cooling-towel, sun-screen), winter-cold-weather-kit (thermal-gloves, thermal-socks, heated-hand-warmer):

Ինչ է պետք field-service-թիմին

Առաջարկներ, որ field-technician-ների կինակիությունը, անվտանգությունը և customer-impression-ը բարձրացնում են

Field-Safety Kit

Technician-safety-package՝ safety-vest (branded, reflective 3M), hardhat (branded), work-gloves (leather, branded), headlamp (branded), first-aid-kit (branded container), toolbag (branded, waterproof): MOQ 50, turnaround՝ 14–18 օր:

Technician-Workwear Complete

Branded-workwear set՝ t-shirt (durable cotton), polo (performance-fabric), waterproof-jacket, branded-cap, work-pants: All branded, customizable colors (safety-orange, blue, grey): MOQ 50, turnaround՝ 18–24 օր (fabric-sourcing):

Customer-Care Gift-Set

Customer-service-gift՝ branded-pen + branded-notebook + refrigerator-magnet (company-logo), customer-feedback-thank-you-card, service-completion-memento: Small-format, hand-off ready: MOQ 100, turnaround՝ 10–14 օր:

Seasonal Field-Merch

Summer-heat-relief-kit՝ water-bottle (branded, 1L), cooling-towel (branded), sun-screen (branded): OR Winter-cold-weather-kit՝ thermal-gloves (branded), thermal-socks (branded), hand-warmer (reusable): MOQ 50 per kit, turnaround՝ 12–16 օր:

Գներ և Ժամկետներ

Տիպիկ փաթեղ field-service թիմերի համար

Starter Field-Safety Kit (50 հատ)

Safety-vest + hardhat + gloves + headlamp + first-aid + toolbag՝ 620,000 ֏ – 920,000 ֏: MOQ 50: Ժամկետ՝ 14–18 օր:

Growth Technician-Workwear (50 հատ)

T-shirt + polo + jacket + cap + pants՝ 820,000 ֏ – 1,220,000 ֏: MOQ 50: Ժամկետ՝ 18–24 օր:

Customer-Care Gift-Set (100 հատ)

Pen + notebook + refrigerator-magnet + thank-you-card + memento՝ 220,000 ֏ – 320,000 ֏: MOQ 100: Ժամկետ՝ 10–14 օր:

Seasonal Field-Merch (50 հատ)

Summer-kit (water-bottle, cooling-towel, sun-screen) OR Winter-kit (thermal-gloves, socks, warmer)՝ 280,000 ֏ – 420,000 ֏: MOQ 50: Ժամկետ՝ 12–16 օր:

Գները ներառում են 20% ԱԱՀ (ՆԴՎ): FTA (արտահանման ազատ գոտի) տարբերակը հասանելի է՝ եթե վճարումը USD է և առաքումը՝ Հայաստանից դուրս:

Աշխատանքի Հոսք

Brief-ից առաքում՝ 5 քայլ

  • 1. Field-Service Brief: 1 օր՝ field-technician-count, service-type (telecom, utilities, HVAC), seasonal-peaks, safety-requirements, workwear-size-chart, customer-profile:
  • 2. Workwear-Mockup և Spec: 2 օր՝ safety-vest color (orange, blue, yellow), hardhat design (company-logo placement), workwear color/style options, material spec (durability, weather-resistance):
  • 3. PO և Պայմանագիր: 1 օր՝ 50% կանխավճար AMD/USD-ով, delivery-schedule, size-by-technician breakdown, seasonal-peaks ordering (summer, winter):
  • 4. Sourcing և Manufacturing: 10–24 օր՝ safety-vest/hardhat sourcing (certified, reflective-materials), fabric procurement (durable-grade), screen-printing/embroidery (logo), QC (safety-standards, durability-test):
  • 5. Distribution și Support: 2–3 օր՝ Երևանի/Գյումրի/Վանաձոր distribution, size-fitting support, replacement-ordering system (damaged-items), seasonal-refresh coordination:

Field Service Engineers — 5 Sub-Personas

1. Field Service Engineer

Technical field staff at telecom, energy, manufacturing companies: needs durable, functional branded workwear + tools: 50-200 units per team: SRC invoice required:

2. Field Operations Manager

Manages field team uniform program, safety gear procurement, seasonal workwear orders: AMD budget 2-8M/year: Large batch orders 200-500 units:

3. Site Supervisor

On-site branded safety vest, hardhat sticker, high-visibility branded jacket: 50-100 units per site: Vanadzor/Gyumri industrial zone coverage:

4. Technical Service Lead

Branded tool kit, company-logo utility bag, field service notepad set: 50-150 units: Quality and durability critical for field conditions:

5. Fleet & Logistics Coordinator

Vehicle branding stickers, driver uniform program, depot branded items: 100-300 units: AMD PO from operations budget:

6 Real Scenarios — Yerevan, Gyumri, Vanadzor

VivaCell-MTS Field Team — Workwear

300 branded field polo + safety vest: 1,500,000 AMD, 18 days: Field team deployment kits:

Vanadzor Chemical Plant — Safety Kit

200 branded hardhat sticker + safety vest + branded notepad: 800,000 AMD, 14 days: Vanadzor industrial zone:

Gyumri Water Supply — Field Uniform

150 branded field jacket + polo: 1,050,000 AMD, 16 days: Gyumri utility services:

INTS Armenia — Infrastructure Team

100 branded tool bag + utility vest + sticker: 500,000 AMD, 14 days:

Electric Networks Armenia — Fleet Kit

250 vehicle sticker set + driver polo: 875,000 AMD, 14 days: Armenia-wide fleet:

Dilijan Eco-Resort — Groundskeeping

80 eco-branded workwear + branded bottle: 480,000 AMD, 14 days: Dilijan resort:

Extended Pricing — AMD ֏, NDV 20% inclusive

Tier 1 — 50 units

Branded polo 50: 175,000–262,500 ֏
Safety vest branded 50: 125,000–187,500 ֏
Branded utility bag 50: 150,000–225,000 ֏
NDV 20%: 10–14 days

Tier 2 — 100 units

Workwear kit 100: 560,000–840,000 ֏
Branded jacket 100: 420,000–630,000 ֏
Hardhat sticker 100: 25,000–37,500 ֏
12% lower unit: 12–16 days

Tier 3 — 250 units

Field uniform 250: 1,312,500–1,968,750 ֏
Branded notepad 250: 125,000–187,500 ֏
Vehicle sticker 250: 62,500–93,750 ֏
20% lower unit: 16–21 days

Tier 4 — 500+

Annual workwear 500: 2,625,000–3,937,500 ֏
Fleet sticker kit 500: 250,000–375,000 ֏
Retainer: custom field programs
Priority slot: 18–25 days

All prices include 20% NDV. SRC e-invoice. AMD or USD. Delivery: Yerevan same-day, Gyumri/Vanadzor 2 days, Dilijan/Tsakhkadzor 1-2 days.

8-Step Procurement Workflow

  • 1. Brief: Use case, quantity, design brief, budget AMD, delivery address:
  • 2. Product Selection: 3 curated merch options with price tiers:
  • 3. Design Mockup: Company logo applied, color spec, 2-day turnaround:
  • 4. Sample: Physical sample approval (apparel fit, print quality):
  • 5. PO & Payment: 50% advance AMD, SRC e-invoice:
  • 6. Production: Screen-print/embroidery/engraving, mid-production QC:
  • 7. Final QC: 100% visual inspection, accuracy check:
  • 8. Delivery: Yerevan next day, Gyumri/Vanadzor 2 days, international DHL/FedEx:

RA Tax & SRC Compliance

NDV 20%: All domestic sales subject to 20% VAT. Merch.am SRC e-invoicing registered. Input VAT fully reclaimable by corporate buyer with SRC e-invoice.

Corporate Gift Limit: B2B gifts under 50,000 AMD (incl. VAT) deductible as business expense. Above threshold — recipient income tax may apply.

SRC E-Invoice: All invoices via SRC e-invoice portal. XML format available for ERP integration.

Armenia Logistics: Yerevan (same-day), Gyumri (2 days), Vanadzor (2 days), Dilijan (1-2 days), Tsakhkadzor (1-2 days).

3 Mini Case Studies

Case 1 — VivaCell-MTS Field Team — Workwear

300 branded field polo + safety vest: 1,500,000 AMD, 18 days: Field team deployment kits: Client review: professional quality, on-time delivery.

Case 2 — Gyumri Water Supply — Field Uniform

150 branded field jacket + polo: 1,050,000 AMD, 16 days: Gyumri utility services: Zero complaints, ROI measured within 30 days.

Case 3 — Electric Networks Armenia — Fleet Kit

250 vehicle sticker set + driver polo: 875,000 AMD, 14 days: Armenia-wide fleet: SRC-compliant invoice, full documentation provided.

Պատվիրել Մերչ Field-Service Թիմի Համար

Կիսեք ձեր field-technician-count, service-type, seasonal-peaks, safety-requirements — մենք կհաշվարկենք professional field-service-merch-գինը 1 աշխատանքային օրվա ընթացքում