NPS (Net Promoter Score)

Definition

Recommendation likelihood metric (0-10); used to measure recipient satisfaction with merch programs.

How it appears in merch sourcing

"NPS (Net Promoter Score)" comes up regularly in B2B procurement conversations across our 6 served countries. Knowing this term lets you spec exactly what you need and avoid ambiguous wording that leads to scope creep and rework.

Related

Browse the full glossary for related entries on printing, customs, certifications, and supply-chain operations.