A top-3 EU bank with 4500 employees ordered welcome kits for 600 new hires annually, distributed across HQ + 3 regional offices in 4 countries. Project scope: $640K annual contract, 4 quarterly waves of 150 kits each. Each kit: Pantone-matched leather portfolio, branded notebook + pen, water bottle, charger cable. Pantone tolerance ΔE ≤ 2.5 enforced. Deliverables: 4 strike-off rounds (1 per quarter), 4 production runs, 4 multi-location distribution waves, e-Invoice via local tax authority (TaxisNet/SEF/RS.ge per country). Result: NPS lift +14 points 6-month post-distribution. Re-renewed 3-year contract.
Global bank — 600 onboarding kits/year across 4 countries
Case studies — merch.am