How procurement scores vendors, and how vendors expect to be scored
Vendors arrive at an RFQ expecting to be scored on price, quality and lead time. Procurement usually scores on a matrix that has four or five weighted rows, and price rarely carries the weight that the vendor assumes. On the evaluations we have seen, unit price is frequently 25-35% of the score, with quality, on-time delivery, responsiveness to the RFQ, financial stability and sustainability taking the rest. A vendor that answers every question in writing and states its assumptions is usually beating a cheaper vendor that returns a bare price sheet.
The failure mode is silence on assumptions. A quote of a plain tee at 200 pcs for 8 400 AMD per unit tells you nothing about whether that includes VAT, whether the setup fee is included, what the lead time assumes, or whether the price holds if the buyer changes the artwork. When the award goes to another vendor, the reason is rarely that 8 400 was beaten. It is that the comparison could not be completed.
The second failure mode is a quote that cannot be re-ordered. If your procurement team needs to place a second order at the same price twelve months later, and the vendor's quote is explicitly a one-time price for that specific run, then you have not bought a product. You have bought an event. We state quote validity and re-order terms separately because they are different numbers, and conflating them is how a procurement file ends up with an unfunded year-two renewal.
What we put in every quote, without being asked
Six blocks, in the same order, every time. First, the specification: method, substrate, print position, physical dimensions, decoration count. Second, the unit price at each quantity tier, with the tier boundary stated so you know when the price changes. Third, the non-recurring setup, itemised by colour or by process, with the screen setup band of 12 000-18 000 AMD or the DTF setup band of 8 000-15 000 AMD shown as a separate line rather than buried in the unit price.
Fourth, the lead time in working days, split between artwork approval, production and delivery, with the assumption that artwork is supplied in vector format. Fifth, the commercial terms: VAT 20% shown separately, payment schedule, quote validity in days, and re-order terms. Sixth, the exclusions, listed explicitly, so nothing arrives later as a surprise. The exclusions list is the part most vendors omit and the part that saves an argument at month three.
Everything is quoted in AMD. Where a run is large enough that an offshore option becomes worth comparing, we will say so and we will quote the offshore landed cost, including freight, duty and the lead time penalty, so you can compare it against the local option honestly. We do not hide an import quote behind a local price.
Quote validity and what moves a price
Our quotes are valid for 30 days, which matches the shelf life of a cotton price in this market. Blank cost is the volatile line: an imported cotton or polyester price change, a change in the supplier's own exchange rate position, or a short-term container rate movement all land in that line within weeks. Decoration cost moves far less, because ink, labour and screen time are local and mostly stable.
This is worth stating plainly because it affects how you should read an award. A quote obtained in March and implemented in August is not a fixed price, it is an estimate that has aged. The correct procurement response is either a shorter re-order window with a price review at order, or a longer validity with a defined adjustment formula. We prefer the second for annual programmes: the price is fixed against an agreed index for the blank line only, with the decoration line held firm.
We do not issue an open-ended quote, and we do not quote an indefinite validity to win a tender. Both are common in this market and both produce the same outcome, a conversation three months later in which nobody remembers what was agreed.
Landed cost is the only number that matters
A corporate merch programme sourced offshore typically carries an 8-14 week transit and clearance time before anyone counts a day of production. That is not a disadvantage if you are planning a six-month rollout, and it is a disaster if you are replacing a run of onboarding kits that were due on Monday. The cost of the delay, in rushed freight, in duplicated local production, or in a delayed launch, is usually larger than the unit price saving and is almost never in the quote.
There is a second arithmetic problem with imported programmes in this market. MOQ for an imported screen-printed garment from a typical Asian supplier is 500-1 000 pieces per design. An Armenian company with 600 employees and a 12% annual growth rate cannot consume 1 000 pieces of one design. The realistic response is to consolidate designs across a full year into one production run, which means committing to a programme twelve months ahead, holding the artwork approval, and accepting that the recipient list will have moved by the time the goods land.
Local sourcing removes that constraint. MOQ is 50 for screen printing, 1 for DTG, and the whole cycle from artwork approval to delivery inside Yerevan can run in 10-14 working days. The unit price is higher. On a 200-piece run it is higher, and if your procurement analysis is honest it should be, because you are buying the MOQ freedom. On an annual programme of 1 500 pieces the local option is frequently competitive once the design consolidation and the freight are priced in.
MOQ is a price decision, not a production constraint
Procurement treats MOQ as a barrier to be negotiated away. Production treats it as a number that follows from cost arithmetic. On a screen run, the setup is 12 000-18 000 AMD per colour; spread over 50 pieces that is 240-360 AMD per piece of fixed cost before ink, before labour, before the blank. You cannot negotiate it to zero. You can negotiate the design down to one colour, or negotiate the method down to DTG, or negotiate the quantity up to the next tier.
The negotiation that actually works is on design count, not unit price. A programme with one design across a 500-piece run is straightforward. The same programme with four designs across a 125-piece run each carries four setups, four screen burns and four approvals, and the unit cost reflects all of it. Reducing four SKUs to two, or consolidating a tenure award and a onboarding kit onto the same garment with different decoration, removes a setup line entirely. That is a 15-25% saving that no amount of price negotiation will produce.
Payment terms deserve the same directness. Our default is 50% advance with the balance on dispatch for first-time buyers, moving to 30 days net on the second and third order once a trading history exists. Card and bank transfer in AMD are both accepted, and crypto is accepted for buyers who prefer it, settled at the rate on the invoice date. We do not offer extended terms on a first order, and we would rather say that plainly in the quote than discover it in a negotiation.