Trust & verification
Independently verified credentials — merch.am
Sustainability ratings
- EcoVadis Platinum 2024 (top 1% of suppliers worldwide) — verified at ecovadis.com
- Sedex SMETA 4-pillar audit — current within 12 months
- BSCI A+ rating — current within 18 months
Quality management
- ISO 9001:2015 Quality Management System
- ISO 14001:2015 Environmental Management System
- ISO 27001 (in progress, target 2026)
Material safety & chain-of-custody
- OEKO-TEX Standard 100 — all textiles
- GOTS (Global Organic Textile Standard) — organic cotton
- FSC Mix and FSC 100% — paper / wood / bamboo
- GRS / RCS — recycled content (rPET, recycled cotton)
Chemical & electronic compliance
- REACH SVHC declarations — current for all materials
- RoHS — for all electronic items
- CE marking — for EU-bound electronics
- ESMA / GCC origin — for UAE-bound items
Data privacy & security
- GDPR-compliant data handling per EU regulation
- Cyprus PDPL compliance for Cyprus data subjects
- UAE PDPL compliance for UAE data subjects
- Encrypted file transfer (Tresorit / S3-KMS)
- Annual penetration test by external firm
Insurance & financial stability
- Liability insurance $5M+ coverage
- Cargo insurance 110% of cargo value, all-risk
- Product insurance for defective products
- Audited annual financials available on request for major contracts
Memberships & associations
- EcoVadis member
- Sedex member
- BSCI member
- National export promotion agency member