Emergency fulfillment infrastructure: (1) Buffer stock of 50-200 units of top-20 SKUs in stocked colors at our warehouse. (2) Stand-by branding capacity: 1 silkscreen press + 1 laser engraver + 1 DTF printer reserved 24-48h pre-emergency window. (3) Emergency QC team: 2 inspectors on-call for rush jobs. (4) Same-day courier accounts (DHL Express, FedEx, UPS) with daily pickup windows. (5) Documented escalation protocol: receive request → confirm feasibility within 60 min → quote within 2h → start production same day → ship next day. Surcharge: +85% over standard pricing. Capacity: ~500 units in 48h. Use case examples: pre-IPO bell ringing, last-minute trade show booth, urgent client gift before key meeting.
How we handle 24-48h emergency orders
Process documentation — merch.am