Technology partners
Technology partners powering merch.am: SAP Ariba, Coupa, Oracle, Workday, Jaggaer, Ivalua, Concur, ServiceNow integrations. CRM and tax/compliance partners across 6 markets.
eProcurement & source-to-pay
We integrate natively with the major eProcurement platforms — punch-out catalog, contract pricing, PO/ASN/invoice flows, and audit-document repository. Setup typically takes 1-3 weeks.
- SAP Ariba — cXML / OCI punch-out, full source-to-pay [details]
- Coupa — punch-out, supplier hub, Coupa-managed approvals [details]
- Oracle iSupplier — supplier portal, PO retrieval, payment tracking [details]
- Jaggaer — RFx workflow, contract repository [details]
- Ivalua — full procurement platform [details]
- Concur — travel + expense for merch-related spend [details]
- ServiceNow — employee self-service portal for branded-merch requests [details]
HRIS partners
HR-driven kit triggers (new hire, anniversary, promotion, offboarding) require deep HRIS integration.
- Workday — employee data sync for personalization [details]
- SAP SuccessFactors — supported via standard connectors
- BambooHR — supported for SMB segment
- Personio — supported for EU-mid-market
- HiBob — supported for tech-vertical
CRM & marketing platforms
For event-driven merch (conferences, customer events, account-based marketing), CRM and marketing-automation integration is essential.
- Salesforce — webhook + AppExchange package available
- HubSpot — workflow-trigger integration via webhooks
- Marketo — campaign-trigger integration
- Microsoft Dynamics 365 — supported via Power Automate connectors
Tax & compliance partners
Multi-country B2B sales require tax-engine integration for VAT, customs, and intra-bloc rules.
- Avalara — VAT and customs duty calculation across our 6 markets
- Vertex — enterprise tax compliance
- Local tax firms — Big-4 partner in each of 6 countries for audit defense
Identity & security
- Okta / Microsoft Entra ID — SSO for enterprise client portals
- SOC 2 Type II auditor — annual audit; report available under NDA
- GDPR DPA — standard data-processing agreement available
Become a tech partner
For platforms we do not yet integrate with: email integrations@merch.am with a one-page note on fit. Most partner integrations go from kickoff to live in 6-12 weeks.