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Technology partners

Technology partners powering merch.am: SAP Ariba, Coupa, Oracle, Workday, Jaggaer, Ivalua, Concur, ServiceNow integrations. CRM and tax/compliance partners across 6 markets.

eProcurement & source-to-pay

We integrate natively with the major eProcurement platforms — punch-out catalog, contract pricing, PO/ASN/invoice flows, and audit-document repository. Setup typically takes 1-3 weeks.

  • SAP Ariba — cXML / OCI punch-out, full source-to-pay [details]
  • Coupa — punch-out, supplier hub, Coupa-managed approvals [details]
  • Oracle iSupplier — supplier portal, PO retrieval, payment tracking [details]
  • Jaggaer — RFx workflow, contract repository [details]
  • Ivalua — full procurement platform [details]
  • Concur — travel + expense for merch-related spend [details]
  • ServiceNow — employee self-service portal for branded-merch requests [details]

HRIS partners

HR-driven kit triggers (new hire, anniversary, promotion, offboarding) require deep HRIS integration.

  • Workday — employee data sync for personalization [details]
  • SAP SuccessFactors — supported via standard connectors
  • BambooHR — supported for SMB segment
  • Personio — supported for EU-mid-market
  • HiBob — supported for tech-vertical

CRM & marketing platforms

For event-driven merch (conferences, customer events, account-based marketing), CRM and marketing-automation integration is essential.

  • Salesforce — webhook + AppExchange package available
  • HubSpot — workflow-trigger integration via webhooks
  • Marketo — campaign-trigger integration
  • Microsoft Dynamics 365 — supported via Power Automate connectors

Tax & compliance partners

Multi-country B2B sales require tax-engine integration for VAT, customs, and intra-bloc rules.

  • Avalara — VAT and customs duty calculation across our 6 markets
  • Vertex — enterprise tax compliance
  • Local tax firms — Big-4 partner in each of 6 countries for audit defense

Identity & security

  • Okta / Microsoft Entra ID — SSO for enterprise client portals
  • SOC 2 Type II auditor — annual audit; report available under NDA
  • GDPR DPA — standard data-processing agreement available

Become a tech partner

For platforms we do not yet integrate with: email integrations@merch.am with a one-page note on fit. Most partner integrations go from kickoff to live in 6-12 weeks.