Webhooks

Overview

Subscribe to status updates: production-start, qc-pass, shipped, delivered, defect-claim. The API is REST + JSON with JWT-authenticated bearer tokens, IPv4/v6 dual-stack, TLS 1.3, and SLA 99.9% monthly availability. Base URL: https://api.merch.am/v1/

Authentication example

curl -X POST https://api.merch.am/v1/oauth/token \
  -H "Content-Type: application/json" \
  -d '{"grant_type":"client_credentials","client_id":"YOUR_ID","client_secret":"YOUR_SECRET","scope":"quote.read quote.write order.read order.write"}'

Quote request example

POST /v1/quote
Authorization: Bearer YOUR_TOKEN
Content-Type: application/json

{
  "items": [
    {
      "sku": "TS-180-COTTON",
      "quantity": 500,
      "decoration": "silkscreen-4color",
      "size_distribution": {"S":50,"M":150,"L":200,"XL":80,"XXL":20}
    }
  ],
  "destination": {"country":"AE","city":"Dubai","incoterm":"DDP"},
  "deadline": "2026-06-15"
}

Response example

{
  "quote_id": "Q-2026-04123",
  "valid_until": "2026-05-20T23:59:59Z",
  "items": [
    {
      "sku": "TS-180-COTTON",
      "quantity": 500,
      "unit_cost_usd": 9.85,
      "subtotal_usd": 4925.00
    }
  ],
  "freight_usd": 380.00,
  "customs_duty_usd": 0.00,
  "vat_usd": 265.25,
  "total_landed_usd": 5570.25,
  "lead_time_days": 18,
  "compliance_docs": ["EUR.1","OEKO-TEX","REACH-SVHC"]
}

Rate limits

• 100 requests / minute on /quote
• 30 requests / minute on /order
• 10 requests / minute on /webhooks/subscribe
• Bursts allowed up to 2x for 30 seconds

SDKs and code samples

Official SDKs: Python, Node.js, PHP, Ruby, Go. OpenAPI 3.1 spec available at /v1/openapi.json. Postman collection on request.

Get API access

Email api@merch.am with your use case (estimated monthly volume, integration target, technical contact). Sandbox access typically granted within 1 business day; production credentials within 5 business days after sandbox testing.