Careers and culture

Where we hire

We hire across all 6 offices: Yerevan (HQ), Limassol, Tbilisi, Belgrade, Istanbul, Dubai. Most senior roles are office-based with travel; some functional roles (technology, finance, design) are hybrid or fully remote depending on time-zone alignment.

How we hire

1. Application — short form, no cover letter required, CV optional
2. Async screen (45 min) — 3-5 written questions about a real situation from the role
3. Hiring-manager interview (60 min) — context, motivation, technical depth
4. Work sample (paid, 4-8 hours) — task pulled from real backlog with clear scope
5. Team panel (90 min) — 2-3 future colleagues, behavioral + collaboration
6. Offer call — comp, onboarding, first 30 days plan

Comp philosophy

We pay top-quartile cash for each local market, with the same comp band globally for the same level. We disclose bands in job posts. We do not negotiate aggressively — strong offers up front, no anchor games.

Benefits (varies by country)

• Health insurance — fully covered for employee, partial for dependents
• Learning budget — 2,000 USD/year for courses, conferences, books
• Equity — phantom-equity participation for senior roles
• Parental leave — 16 weeks fully paid (any parent, any country)
• Annual leave — 28 days + local public holidays
• Sabbatical — 6-week paid sabbatical at 5-year anniversary
• Travel — annual all-team gathering in one of our 6 cities

What it is like to work here

Flat. Fast. Highly written-document driven (we run on async docs more than meetings). Strong calendar discipline — heads-down time is protected. Quarterly off-sites in different cities. We disagree out loud and disagree-and-commit visibly.

What we expect

• Strong written communication — we run on docs
• High agency — find the work, do the work, escalate what cannot be solved at your level
• Long-term thinking — 3-year horizon, not next-quarter
• Sustainability literacy — you do not have to be an expert, but you should care
• Multi-cultural awareness — we operate in 9 languages and 6 cultures

Open roles

Active roles are posted at careers. We are typically hiring 3-6 roles at any time across sales, sourcing, account management, and technology.

Do not see a fit?

Email careers@merch.am with a one-paragraph note about what you would want to do here. We keep an open-talent pool and reach out when relevant roles open.